Official Aventur Warranty!
If you break your shades, contact us at firstname.lastname@example.org to request a new pair through our warranty program. Simply let us know the issue and supply your order number and we will process your claim. All you would need to do is cover the Shipping & Handling fee of $14.50 AUD. For international customers the cost is $24.00 AUD
Aventur Manufacture Warranty
If your sunnies ever have an issue that is our fault such as a manufacturing issue or a problem that should not occur with normal use, we will replace your pair up to 12 months from date of purchase.
There are no limits as to how many times a pair can be replaced under this warranty because we want to make any craftsmanship issue our responsibility. However, we will require photos of the issue and for the damaged pair to be sent back into our warehouse and this will be down to the purchaser to cover these costs. This warranty does not include general wear and tear, lenses or damage due to mishap/misuse.
If the sunglasses are returned within the warranty period, and Aventur Eyewear finds that the breakage was due to a defect in material or workmanship, the sunglasses will be repaired or replaced and returned to the sender.
In the event that the damage is not due to a defect in material or workmanship additional repair/replacement charges may apply. In this event, you will receive notification of additional charges through email or letter and, in any event, you will be charged for outbound freight based on the standard shipping rates of Aventur Eyewear.
Any free giveaway or prize won through any Aventur Eyewear competition etc are not covered by warranty.
Limited Edition Products
Limited edition products are covered by a 30 day warranty.
Aventur Eyewear Caps
If you have purchased one of our Aventur Eyewear caps, you will receive a 30 day warranty on your purchase. Lifetime Warranty only applies to our sunglasses.
"The Fine Print" - For our protection in being able to offer this awesome warranty program, we have to include these necessary terms: qualification for this coverage is at Aventur Eyewear’s sole discretion and may require pictures of and/or the actual sunglasses to review and approve a new pair. Aventur Eyewear reserves the right to deny any request for warranty coverage or to recommend a different course of action as necessary.
Aside from the legal side of things, we'll make our best effort to help you out and keep you as our loyal customer!